Frequently Asked Questions
Questions? We’ve Got You.
Everything you need to know before you choose your next piece, deck, or game.
Welcome to VAMORRA — a little world of jewelry, mystery, and moments worth remembering. Find answers to our most frequently asked questions below.
💎 JEWELRY
What materials does VAMORRA use?
VAMORRA offers jewelry crafted in 925 sterling silver, along with pieces featuring gemstones, birthstones, moissanite and lab-grown diamonds. Selected collections may also include brass jewelry with traditional Kundan and jadau-inspired craftsmanship.
Is VAMORRA jewelry suitable for everyday wear?
Many of our pieces are designed for everyday styling. However, we recommend avoiding prolonged contact with water, perfumes, lotions, chemicals and harsh cleaning products to help maintain the beauty of your jewelry.
Will sterling silver tarnish?
925 sterling silver can naturally tarnish over time due to exposure to air, moisture, perfumes and chemicals. Proper storage and gentle cleaning can help keep your jewelry looking beautiful.
Are your gemstones natural?
Gemstone type and origin vary by product. Please check the individual product description for specific information about whether a stone is natural, lab-grown, simulated or synthetic.
Do you offer personalized jewelry?
Yes. Selected VAMORRA pieces can be personalized with gemstones, birthstone-inspired details or other available customization options. Please check the individual product listing for available choices.
How do I choose my ring size?
Please refer to the ring-size information provided on the individual product page. If a product offers customization, you can also provide your required size according to the options available.
🔮 TAROT & ORACLE
Are VAMORRA Tarot decks suitable for beginners?
Absolutely. Many of our decks can be enjoyed by beginners as well as experienced readers and collectors. If you're new to Tarot, start with a deck whose artwork and symbolism naturally speak to you.
Do Tarot cards predict the future?
Tarot is often used as a tool for reflection, exploration and intuitive interpretation. VAMORRA does not claim that Tarot cards guarantee or determine future events.
What is the difference between Tarot and Oracle cards?
Tarot decks traditionally follow a structured system, often consisting of 78 cards divided into Major and Minor Arcana. Oracle decks can have different numbers of cards and themes, with each deck following its own system.
Can I use Tarot cards for myself?
Yes. Many people enjoy personal Tarot readings as a way to reflect, explore questions and consider different perspectives.
Do I need experience to use Tarot cards?
Not at all. You can begin simply by exploring the artwork, learning basic card meanings and practicing simple spreads. Your curiosity is a perfectly good place to start.
🎲 GAMES
What types of games does VAMORRA offer?
Our Games collection includes adult card games, party games, couple games, family games and tabletop experiences. Each product page includes details about the specific game.
Are the games suitable for children?
Not every game is family-friendly. Please check the age recommendation and product description before purchasing, especially for adult or party games.
Are adult games suitable for parties?
Many of our adult card games are designed for grown-up gatherings, parties, couples and friends. Please review the individual product description for the recommended audience.
📦 ORDERS & SHIPPING
How long does it take to process my order?
Orders generally require 7–10 business days for processing before shipment. Certain personalized or made-to-order products may require additional time.
How long does shipping take?
Once your order has shipped, delivery generally takes approximately 3–4 business days, depending on the destination and shipping service.
Will I receive tracking information?
Yes. Once your order has been shipped and tracking information is available, it will be shared with you.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. Once an order has entered processing or production, changes or cancellations may not be possible.
What if my package arrives damaged?
Please contact VAMORRA as soon as possible with your order details and clear photographs of the damaged package and product so we can review the issue and assist you.
💳 PAYMENTS
What payment methods do you accept?
Available payment methods are displayed during checkout and may vary depending on your location.
Is my payment information secure?
Yes. Payments are processed through secure payment systems. VAMORRA does not store your complete payment card details.
✨ RETURNS & SUPPORT
What is your return policy?
Return eligibility depends on the product and the circumstances of the return. Personalized, customized or made-to-order items may have different return conditions. Please review our Returns & Refunds policy before purchasing.
How can I contact VAMORRA?
If you need help with an order, product or anything else, please reach out through our Contact Us page. We're happy to help.