Shipping policy
At VAMORRA, every piece of jewelry is carefully handcrafted, inspected, and prepared with attention to detail before it reaches you. Because many of our designs include gemstones, personalization, and handcrafted elements, we take extra time to ensure exceptional quality.
Processing Time
All VAMORRA orders require:
Processing Time: 7–10 Business Days
This time includes:
- Jewelry crafting and finishing
- Gemstone setting (where applicable)
- Quality inspection
- Secure packaging before dispatch
Personalized and made-to-order jewelry may require additional processing time depending on the customization details.
Shipping Time
Once your order is completed and dispatched:
Estimated Delivery Time: 3–4 Business Days
You will receive a shipping confirmation email with tracking details once your order has been shipped.
Order Tracking
After your order is dispatched, tracking information will be provided via email. You can use the tracking link to follow your package until delivery.
International Shipping
VAMORRA proudly ships our handcrafted jewelry to customers worldwide. International delivery times may vary depending on the destination, customs clearance, and local postal services.
Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Order Changes & Cancellation
If you need to make changes to your order, please contact us within 24 hours of placing your order. Once production has started, personalized or made-to-order items cannot be modified or cancelled.
Damaged or Lost Packages
We carefully package every order to ensure safe delivery. If your package arrives damaged or is lost during transit, please contact us immediately with your order details, and our team will assist you.
Questions?
We are always happy to help. For any questions regarding your order or shipping, please contact our customer support team.
Thank you for choosing VAMORRA — Timeless Silver. Personal Expression.